At The Vape Dispo, we want your experience to be seamless from the moment you place your order to the moment it arrives at your door. That’s why we offer free shipping on all orders, with no hidden fees or minimum spend required.
ORDER PROCESSING
All orders are processed within 1–2 working days (Monday to Friday, excluding public holidays). Once your order has been packed and dispatched, you’ll receive a confirmation email containing your tracking number and a link to follow your delivery status in real-time. We pride ourselves on quick turnaround times—most customers receive their orders just a few days after placing them.
DELIVERY TIMEFRAMES
We use trusted UK-based couriers such as Royal Mail or DPD to deliver your order safely and efficiently. Our typical delivery windows are as follows:
– Standard UK Delivery: 1–3 working days
– Tracked Delivery: Available on all orders at no extra cost
– Express options: Coming soon
Please note that deliveries to remote areas may take slightly longer.
ORDER TRACKING
Every order is shipped with full tracking. You’ll receive an email with a tracking link once your parcel is on the way. If you don’t receive this within 2 working days of placing your order, please check your spam folder or reach out to us at hello@thevapedispo.com.
DELIVERY ISSUES & MISSED PARCELS
If no one is available at the delivery address, the courier will typically attempt redelivery or leave instructions for how to rearrange it. If the parcel is returned to us due to an incorrect address or repeated failed delivery attempts, we will contact you to arrange redelivery—additional postage costs may apply.
If your parcel appears lost, delayed, or damaged, please contact us within 7 working days of the expected delivery date. We’ll liaise with the courier and keep you informed while resolving the issue.
SHIPPING LOCATIONS
We currently offer delivery to UK addresses only.
Unfortunately, we do not offer international shipping at this time—but we are working toward expanding our reach in the near future.
PACKAGING & DISCRETION
All orders are packed securely in plain, discreet packaging to protect your items and your privacy. We know how important discretion is, especially in our industry.
STILL HAVE QUESTIONS?
If you need help tracking your order or have any concerns about delivery, just reach out to us at hello@thevapedispo.com—we’re happy to help.