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Free Delivery Acreoss The UK
Free Delivery Acreoss The UK

FAQ

General Questions

What are empty vapes?

Empty vapes are reusable vaping devices that allow customers to fill them with their own choice of e-liquid or oils. They are sold without any pre-filled liquids, nicotine, or CBD.

Are your vape devices compatible with all e-liquids and oils?

Our empty vapes are compatible with most e-liquids and oils, provided they meet standard viscosity requirements. Please refer to the product specifications for compatibility details.

Do your devices come with coils or other accessories?

Yes, our devices include the necessary components such as coils and tanks. However, replacement parts are sold separately where applicable.

Are your vape products safe to use?

Absolutely. All our products comply with UK safety regulations and are made from high-quality materials. For safe usage, always follow the manufacturer's guidelines.

Shipping and Orders:

Do you offer free shipping?

Yes, we offer free UK shipping on orders over £100. For orders below £100, shipping fees are calculated at checkout.

How long does delivery take?
    1. UK Orders: 3-5 business days.
    2. International Orders: Delivery times range from 7-14 business days.

Customer Support:

What should I do if I receive a faulty device?

Contact us within 48 hours of receiving your order at support@thevapedispo.co.uk. Include a description of the issue and photos if possible. We’ll resolve the matter promptly.

Didn’t find what you’re looking for?

 If your question isn’t listed here, feel free to reach out at support@thevapedispo.co.uk. We’re happy to help!

Usage and Maintenance

How do I fill the vape device?
    1. Open the filling port as per the product instructions.
    2.  Add your chosen e-liquid or oil.
    3. Close the port securely and let the device stand
      for 5-10 minutes to allow the coil to saturate.
How do I clean my vape device?**
    1. Disassemble the device and rinse the tank with warm water.
    2. Dry thoroughly before reassembling.
    3. Do not immerse electronic components in water.

Returns and Refunds

Can I return a product? 

Yes, unused products in their original packaging can be returned within 14 days.

What should I do if my order arrives damaged?

Please contact us within 48 hours of delivery with photos of the damage for a replacement or refund.